Track 01 - Big Data, Business Intelligence, and Data Analytics  

Track chairs:
This email address is being protected from spambots. You need JavaScript enabled to view it. – Virginia Commonwealth, USA
This email address is being protected from spambots. You need JavaScript enabled to view it. – Zhejiang University, China
 

Track coverage
During the last decade we have witnessed an explosive increase in the data available online as well as in the disconnected repositories of individuals, firms and government departments. Furthermore, the advent of Web 2.0 services has made the data creation as well as storage quite easy. The data come from social media like Facebook and Twitter, Internet of things, research work being conducted on cloud, cloud based storages such as Google Drive, Skydrive and Dropbox, emails, and so on. Most of the research is now conducted on cloud platforms and thus give rise to huge amounts of data. Moreover, the data is not only in the form of text, but audio and video and images as well. The biggest challenge in front of us now is to manage and analyze this data. The combined analysis of the various forms of data reveals significant insights for businesses. This issue known as Big Data has emerged as a hot topic in the field of Information Resource Management.

Recommended topics
Topics of interest may include, but are not limited to, the following:
- Application of big data analytics
- Big data analytics for business
- Cases of big data analytics and management
- Data mining and text mining
- Management of heterogeneous data
- HCI challenges for heterogeneous data security
- Heterogeneous data analytics in enterprises
- Value creation through heterogeneous data
- Network analysis in heterogeneous data
- Predictive and business analytics
- Heterogeneous data as a service
- Industry standards for managing heterogeneous data 


Track 02 - Enterprise Systems and Knowledge Management

Track chairs: 
This email address is being protected from spambots. You need JavaScript enabled to view it.- Kent Institute of Australia
This email address is being protected from spambots. You need JavaScript enabled to view it. - University of Nottingham, China
 

Track coverage
Enterprise Systems and Knowledge Management (ES and  KM) solutions when introduced into an organization require organizational, technological, and often cultural changes. To be effective these solutions must be managed, tailored, deployed and used efficiently to enhance business processes and practices and lead to improvements in innovation, and organizational performance. Building on existing ES and KM research, practices and systems this track promotes an interdisciplinary approach that examines the technical, managerial, behavioral, and social issues arising in organizations in relation to the design, deployment, use and impact of ES and KM systems.

Recommended topics
Topics of interest may include, but are not limited to, the following:
- Knowledge creation and sharing in organizations
- KM and organizational learning
- ES in tertiary education
- ES and KM for organizational transformation
- Managerial, social and behavioral issues in ES and KM
- ES and KM governance, strategy and performance
- Development, use, diffusion and impact of ES and KM
- Managing the full ES lifecycle
- Inter-organizational impacts of ES
- Emerging and future trends in ES and KM
- ES and KM with social media
- Integrating KM and ES
- ES and business process management
- ES and mobile enterprise applications
- New ES architectures


Track 03 - ICT Design, Development and Services Management

Track chairs:
This email address is being protected from spambots. You need JavaScript enabled to view it. – WU Vienna, Austria 
This email address is being protected from spambots. You need JavaScript enabled to view it. – Nanjing University, China 
 
Track coverage
This track is a broad-based call for research aimed at designing and developing ICTs with a special emphasis on Service Management. In this track we seek to explore the status of international research about the ways in which new ICT designs allow organizations to store and process information and develop contemporary avenues for ICT development. By this we mean, how organizations extract value from ICTs through effective strategy, design and development processes. This includes the general application and understanding of Service Management as well as how the ideas relate to IT services.

Recommended topics
Topics of interest may include, but are not limited to, the following:
- Requirements engineering
- Service strategy
- ICT evaluation and decision making
- Service design
- Make or buy decisions
- Service transition
- ICT development methodologies
- Service continuity management
- Software processes and process improvement
- Continual service improvement
- Metrics and maturity models
- Service offerings and agreements
- Service innovation and management
- ICT projects and program management
 

Track 04 - ICT for Development

Track chairs:
This email address is being protected from spambots. You need JavaScript enabled to view it. - Royal Holloway, University of London
This email address is being protected from spambots. You need JavaScript enabled to view it. – Renming University, China 
 
Track coverage
This track welcomes papers addressing research in the area of Information and Communication Technology for Development (ICT4D). The ICT4D field examines how access to relevant information and the provision of critical services using ICT influence people’s living conditions. Bringing about development and including the traditionally excluded while respecting their distinctive lifestyles remains a challenging endeavor. Understanding the mechanisms that ICT engenders in different cultural settings and different social groups represents a contribution to address this challenge in its own right.

Recommended topics
Topics of interest may include, but are not limited to, the following:
- Conceptual frameworks and discourses on ICT4D
- Disabilities and accessibility to ICT
- Ethical aspects of ICT4D
- ICT and micro-entrepreneurship
- ICT and post-development
- ICT and social inclusion
- ICT and the preservation of local identities
- ICT4D applications
- Methodological approaches to ICT4D
- Public policies relating to ICT4D
- Social innovations and ICT4D
- Technological innovation and ICT4D
- Stakeholder engagement in ICT4D
- Sustainability in ICT4D initiatives
 

Track 05 - Information Security, Privacy, and Risk Management

Track chairs:
This email address is being protected from spambots. You need JavaScript enabled to view it. - The University of Auckland, New Zealand 
This email address is being protected from spambots. You need JavaScript enabled to view it., Royal Holloway, University of London & Thales e-Security  
This email address is being protected from spambots. You need JavaScript enabled to view it. – Tianjin University, China 
 
Track coverage
As the use of information systems has become more widespread, information systems security has grown in significance.  However, it is clear that many security, privacy and risk management challenges remain unaddressed.  We welcome submissions that address these challenges.
 
Recommended topics
Topics of interest may include, but are not limited to, the following:
- The adoption and use of information security technologies and policies
- The development of an information security culture and awareness
- Privacy, security, trust, and risk in cloud as well as mobile computing environments
- Secure software engineering practices
- Privacy issues especially concerning big data
- Individual motivators and inhibitors of employee computer crime
- Investigations of computer crime and security violations
- Legal, societal, cross-cultural and ethical issues in information systems security
- Human aspects of information security
 

Track 06 - Impacts of ICT on People, Organizations, and Society

Track chairs:
This email address is being protected from spambots. You need JavaScript enabled to view it., Carleton University, Canada 
This email address is being protected from spambots. You need JavaScript enabled to view it. – University of Surrey
This email address is being protected from spambots. You need JavaScript enabled to view it. – Southeast University, China
 
Track coverage
The widespread diffusion of Information and Communication Technologies (ICTs) has helped to make technology a ubiquitous part of our daily lives. This track seeks conceptual, theoretical, and empirical papers that demonstrate the strengths and contributions of research that focuses on individual, organization and society as they relate to the use and impact of ICT. Submissions that demonstrate the contributions of ICT to the on-going development of the fields of individual, group and organizational theories are welcome.

Recommended topics
Topics of interest may include, but are not limited to, the following:
- ICT and the emergence and evolution of new organizational forms
- Diffusion of ICT and issues in global digital divide
- ICT-enabled process innovation and collaboration
- Impact of ICT on social communities and social networks
- Impact of ICT in the workplace
- Uses and impacts of the Deep Web
- Pre- and post-adoption of ICTs and their impact on IT-enabled outcomes
- IT-based social innovations
- Ethical, privacy and security considerations in ICT use and impact
- Impact of ICT on individuals’ emotions and decision-making processes
- Political implications of ICT in broader society
- Technological and non-technological aspects of the social impacts of ICT
 

Track 07 - ICT in Government, Healthcare, and Education

Track chairs:
This email address is being protected from spambots. You need JavaScript enabled to view it.,  Royal Holloway, University of London 
This email address is being protected from spambots. You need JavaScript enabled to view it., Universidad Católica del Norte, Chile
This email address is being protected from spambots. You need JavaScript enabled to view it., Fudan University, China
 
Track coverage
Advancements in information and communication technologies (ICTs) have brought about pervasive impacts on the society. Among which, the adoption of ICTs by national administrations to deliver public services has long been recognized as central to supporting higher quality provision of services, expanded engagement with citizens and other stakeholders, and better policy outcomes. The thrust of e-government is the re-invention of government services through ICTs. The new organizational model whose foundations lie in ICTs can support new ways of thinking and working in the public administration. Equally important is the use of ICTs for the provision of healthcare and education services. The provision of healthcare services in a networked society means that ICT mediates healthcare professionals’ interaction with each other and their patients. Yet, the question of how these networks are formed needs to be understood. Similarly, technology presents many opportunities for teaching and learning, but these must be critically understood within complex political, cultural and social systems. ICT-supported services to the public, including government, healthcare and education cover diverse situations ranging from very sophisticated (for example, in hospitals) to basic services (usually in resource-restricted communities); from complex systems to mobile applications; from highly collaborative use to individual use; and the like. Furthermore, citizens are becoming increasingly more empowered with becoming custodians of their own personal data and in obtaining personalized services. This has resulted in more challenges regarding access to personal data, the issue of privacy, access to un-moderated information, etc., on which research is needed.
 
Recommended topics
The track aims to attract submissions with a focus on, without being limited to, the following topics:
− E-Strategy and e-service models in the public sector
− Integrated Information Infrastructures and cloud computing in the public sector
− Telehealth, eHealth, Mobile Health, and Electronic Medical Records
− The use of ICT in the delivery of patient-centered care
− Legal and ethical issues about data protection and privacy
− E-Learning, life-long learning and MOOCs
− The impact, opportunities, and challenges of technology-enhanced teaching and learning
− E-government, transparency, and corruption
− The impact of the digital divide on public services, healthcare, and education
− The influence of societal, political, and economic issues on the ICT-enabled provision of public services, healthcare, and education
− The use of data analytics to improve the provision of government services, healthcare, and education 
− The role of social media in education, healthcare, and government services
− The role of eParticipation to improve  citizen's  access and  involvement in  public decisions 
 

Track 08 - Digital Transformation and Innovation

Track chairs:
This email address is being protected from spambots. You need JavaScript enabled to view it., Hankuk University of Foreign Studies, Seoul, Korea
This email address is being protected from spambots. You need JavaScript enabled to view it., Royal Holloway, University of London 
 
Track Coverage
Digital transformation refers to the nexus of forces that are available to both entrepreneurs and organizations for developing innovations and creating new business models. It is enabled by new and emerging technologies including, but not limited to, big data, AI & cognitive computing, internet of things, cloud computing, mobile computing, social media, and digital platforms. Adaptive organizations can leverage this confluence of phenomena to innovate and reshape industries in line with their strategic interests. Similarly digital entrepreneurs are also reshaping the socio-economic landscape in both advanced and emerging economies. This track promotes an integrative and holistic approach for analyzing and reasoning about the impact of these technologies on organizations and on innovation. Of particular interest are sessions that trace the realization of enduring differential benefits by organizations via the coaction of these technologies, and the manner in which digital technologies are at the forefront of entrepreneurial activities. It also welcomes theoretical as well as application-oriented sessions on the implications of Digital Transformation on private and public sector enterprises.
 
Recommended topics
Topics of interest may include, but are not limited to, the following:
− Patterns and models of digital transformation and innovation
− Implications of digital transformation on planning
− Business model innovation via emerging technologies
− Digital entrepreneurship in emerging economies
− Performance measurement and management of digital transformation
− Small and medium-sized enterprises and digital transformation
− Sustaining and disruptive innovations enabled by digital technologies
 

Track 09 - Governance and Management of ICT

Track chairs:
This email address is being protected from spambots. You need JavaScript enabled to view it. – WU Vienna, Austria 
This email address is being protected from spambots. You need JavaScript enabled to view it. – Xiamen University, China
 
Track coverage
The strategic management and governance of Information Technology (IT) remains one of the foremost challenges for IT-dependent organizations. The Management and Governance of IT Track invites papers on theoretical and practical approaches to: (1) strategic IT management — the processes by which organizations invest on IT and manage IT strategies and their implementations through planning, execution, and performance management; and (2) IT governance — the mechanisms through which organizations manage the mission, roles, and responsibilities of the IT function; (3) The IT decision rights specification and the definition of roles and responsibilities; (4) Intervenient factors when adoption IT Governance.
 
Recommended topics
Topics of interest may include, but are not limited to, the following:
- Comprehensive reviews of previous studies on strategic IT management and IT governance
- Methodologies/standards/frameworks for strategic IT management/governance
- Best and next practices in strategic global IT management and global competition
- Design, implementation, and assessment of strategic IT management and governance solutions
- Information resource management and IT governance
- IT investment management and IT portfolio (project) management
- Cultural considerations in establishing IT governance
- Studies focused on either normative or behavioral approach of IT governance
- Theories to understand the IT governance phenomenon in organizations
- Interorganizational IT governance adoption;
- The role of stakeholders, shareholders and CIOs in the process of IT governance practices adoption and architecture.
 

Track 10 - ICT in Latin America and Caribbean

Track chairs:
This email address is being protected from spambots. You need JavaScript enabled to view it. - Auckland University of Technology, New Zealand
This email address is being protected from spambots. You need JavaScript enabled to view it. - Pontífícia Universidade Catolica do Rio Grande do Sul, Brazil
 
Track coverage
The goal of this Conf-IRM track is to encourage ICT scholars in Latin America and the Caribbean to conduct research relevant to their contexts. The track promotes design, use, management and impact of sustainable ICTs for economic and social development. We are especially interested in data-driven ICT applications involving organizational and inter-organizational contexts, local, regional, national and transnational organizations, government, healthcare, education initiatives, and ICT innovations for sustainability and in papers that study these and other topics in countries in these regions and explain their findings based on the peculiarities of their contexts or comparing results with other contexts or countries.
 
Recommended topics
Topics of interest may include, but are not limited to, the following:
- ICT for sustainable development
- Information security and privacy issues
- ICT for regional and global integration
- Data-driven decision making
- Public policies for ICT development
- Data in the cloud and big data applications
- ICT in micro-enterprises, SMEs and MSMEs
- Agile technologies for building digital enterprises
- Strategic IT management and governance
- Analytics and digital enterprises
- Impacts of ICT on people, organizations and society
- ICT in an inter-organizational context
- ICT in government, healthcare, education, agriculture, and tourism
 

Track 11 - E-Business and the Internet of Things

Track chairs:
This email address is being protected from spambots. You need JavaScript enabled to view it. - University of Baltimore, USA
This email address is being protected from spambots. You need JavaScript enabled to view it. – University of Nottingham, China
 
Track coverage
This track aims to explore issues related to the development, application, use and outcomes of e-business, mobile business and Internet of Things (IoT) systems. Over the last decade, there has been continuing innovation of business models, processes, products, and services, supported by an increasing integration of new information technologies and new organizational practices. In this context, e-business, m-business and IoT applications are increasingly being used by businesses and customers to generate, share, use and re-use information collectively. These digital, dynamic, fluid and ubiquitous ecosystems are powerful enablers of new opportunities for organizations and individuals, which calls for the development of relevant empirical and theoretical research into new business models, methodologies, and applications in e-business, m-business and IoT systems. We welcome both empirical and conceptual papers that employ diverse theoretical, methodological and philosophical perspectives.
 
Recommended topics
Topics of interest may include, but are not limited to, the following:
- Theories, concepts and methodologies on e-business, m-business and IoT systems
- Development, implementation, adoption and management of e-business, m-business and IoT systems
- Applications of emerging technologies in e-business, m-business and IoT systems
- Privacy in e-business, m-business and IoT systems
- Development of e-business, m-business and IoT systems for supply chain management
- Collaboration and open innovation in e-business, m-business and IoT systems
- Critical and contextual perspectives on e-business, m-business and IoT systems
- System fluidity – seamless access across e-business, m-business and IoT systems
- Usability of e-business, m-business and IoT system
 

Track 12 - ICT in China and the Asia Pacific

Track chairs:
This email address is being protected from spambots. You need JavaScript enabled to view it. – East China University of Science and Technology, China
This email address is being protected from spambots. You need JavaScript enabled to view it. – South China University of Technology, China
 
Track coverage
The goal of this Conf-IRM track is to encourage ICT scholars in China and the Asia Pacific to conduct research relevant to their contexts. The track promotes design, use, management and impact of sustainable ICTs for economic and social development. We are especially interested in data-driven ICT applications involving organizational and inter-organizational contexts, local, regional, national and transnational organizations, government, healthcare, education initiatives, and ICT innovations for sustainability and in papers that study these and other topics in countries in these regions and explain their findings based on the peculiarities of their contexts or comparing results with other contexts or countries.
 
Recommended topics
Topics of interest may include, but are not limited to, the following:
- ICT for sustainable development
- Information security and privacy issues
- ICT for regional and global integration
- Data-driven decision making
- Public policies for ICT development
- ICT in start-ups and SMEs
- Strategic IT management and governance in developing countries
- ICT in Fintech
- Impacts of ICT on people, organizations and society
- the ‘Internet +’ in different industrial sectors
- ICT in government, healthcare, education, and entertainment
 

Track 13 - Workshops, Tutorials, and Panels

Track chairs:
This email address is being protected from spambots. You need JavaScript enabled to view it. - University of Nottingham China
This email address is being protected from spambots. You need JavaScript enabled to view it.- Carleton University, Canada
 
Track coverage
Workshops, panels, and tutorial sessions provide the opportunity to present on subjects that are topical and perhaps controversial, and will enable opportunities to enhance the learning experience. The subjects should typically be relatively under-researched or covering concepts that are contested or where differing interpretations are evident. Proposals must therefore be on topics that will engage the audience and will include experts in a discussion or leading a tutorial presentation or workshop that will stimulate interaction, enhance learning, and contribute to the goal of moving the community forward on a topic of your choice. Proposals that address the 2018 conference theme, Addressing Global Challenges through Digital Transformation, are especially invited. Both workshops and tutorials should be for between 2-4 hours (and are usually held on the day before the main conference).
 
Proposals should include:
- Title of the panel/ workshop/ tutorial
- Description of the panel/ workshop/ tutorial
- Objectives of the panel/ workshop/ tutorial – i.e., issues/topics to be covered, recommended audience
- Details of all presenters and panel members – i.e., full name, position, affiliation, contact email
- Information about the method of presentation
- Method of presentation is at the submitter's discretion
- Type of venue layout required
- The submitter of panel proposals is responsible for organizing his/her own panel members
- All panelists, workshop or tutorial presenters must be registered for the conference
 

Track 14 - Practitioners and General Track

Track chairs:
This email address is being protected from spambots. You need JavaScript enabled to view it., University of Sao Paulo, Brazil
This email address is being protected from spambots. You need JavaScript enabled to view it., Zhejiang Gongshang University, China
 
Track coverage
“Practice-based perspectives on digital transformation” sessions are aimed at promoting research collaboration between ICT practitioners and researchers, particularly in digital transformation and industry. We seek to uncover novel research avenues to address current challenges experienced in practice posed by digital transformation implementation. It is anticipated that a practice-based perspective on digital transformation will stimulate interaction, discussion and reflection on the current state of digital transformation implementation and the way forward in terms of new research perspectives. We thus invite researchers and practitioners to submit papers that address issues around new insights on practice-based strategies, challenges, processes, as well as success-stories and other related topics within digital transformation implementation. This track also seeks papers relating to any topic that does not fall within the scope of the other tracks.
 
Recommended topics
In addition to papers that fall outside the scope of other tracks, the Practitioners and General track encourages the submission of full research papers, case studies on digital transformation implementation, research-in-progress in the following areas (but not limited to):
- Practice-based perspectives on digital transformation implementation to bridge the digital divide
- Practice-based perspectives on the impact of digital transformation on healthcare
- Practice-based perspectives on the impact of digital transformation on education
- Practitioners’ success stories on digital transformation implementation
- Practitioners’ case studies on practice-based digital transformation strategies
- Organizational challenges posed by digital transformation
- Evaluations of the impact of digital transformation on social communities